Change my SERU test date
As a private hire driver in London, you might find that your scheduled SERU assessment falls on an inconvenient date. Here’s a step-by-step guide to rescheduling your test:
- Contact TfL
To reschedule your SERU assessment, you must contact Transport for London (TfL). You have two options:
Phone: Call 0343 222 4444
Email: Send a message to tphdriverassessments@tfl.gov.uk
- Important Considerations
Reschedule Limit: TfL allows you to reschedule your SERU assessment only once. Ensure you can attend the new date, as missing it will count as one of your two chances to pass the assessment.
Stay in Touch: If you encounter issues with the new date, promptly contact TfL and explain your situation. Maintaining communication increases your chances of being given another opportunity.
Consequences of Non-Attendance: Failing to complete your SERU assessment within the given chances can jeopardize your Private Hire Driver’s License. Always reschedule if needed to avoid wasting your attempts.
Additional Tips: To increase your confidence and chances of passing the assessment, consider taking a SERU mock test.
By following these steps and staying informed, you can efficiently manage your SERU test schedule and avoid potential pitfalls.
