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  1. Question 1 of 36
    1. Question
    1. How long does your private hire licence normally last for?

    Correct

    Incorrect

  2. Question 2 of 36
    2. Question

    2. Select an example of the additional conditions TfL may request after awarding you your Private Hire Licence.

    Correct

    Incorrect

  3. Question 3 of 36
    3. Question

    3. Can you remove the PHV licence disc when you are using the vehicle for private use?

    Correct

    Incorrect

  4. Question 4 of 36
    4. Question

    4. When can you allow a passenger to enter your vehicle?

    Correct

    Incorrect

  5. Question 5 of 36
    5. Question

    5. What details must your operator record from the person making the booking?

    Correct

    Incorrect

  6. Question 6 of 36
    6. Question

    6. Select 2 signs which may indicate that someone is becoming angry and upset? (Select 2 answers)

    Correct

    Incorrect

  7. Question 7 of 36
    7. Question

    7. What is mandatory for PHV London Operator’s to do if they receive any complaints?

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    Incorrect

  8. Question 8 of 36
    8. Question

    8. As well as your operator, where else can a customer send their complaints?

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    Incorrect

  9. Question 9 of 36
    9. Question

    9. PHV Drivers can pick up or drop off passengers from? (Select 2 answers)

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    Incorrect

  10. Question 10 of 36
    10. Question

    10. PHV drivers need to be able to interact safely with all other road users, especially pedestrians and who else? (Select 2 answers)

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    Incorrect

  11. Question 11 of 36
    11. Question

    11. What happens the faster you drive?

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  12. Question 12 of 36
    12. Question

    12. You must make sure any manoeuvres you make are what?

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    Incorrect

  13. Question 13 of 36
    13. Question

    13. You should always be ready to give disabled or older passenger some help. Select 2 of the ways you may be able to help from below. (Select 2 answers)

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  14. Question 14 of 36
    14. Question

    14. Before you start a journey with a disabled or older passenger, you should make sure what? (Select 2 answers)

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    Incorrect

  15. Question 15 of 36
    15. Question

    15. An adult may be at risk of harm or abuse due to what? (Select 2 answers)

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  16. Question 16 of 36
    16. Question

    16. Keeping children and adults at risk safe from harm and abuse is who’s responsibility?

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  17. Question 17 of 36
    17. Question

    17. All ridesharing journeys must be booked how?

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    Incorrect

  18. Question 18 of 36
    18. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      One of the requirements to get your PHV drivers’ licence is, you must have the to live and work in the .

    Correct

    Incorrect

  19. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      TfL will remind you when a medical is due and send you the TfL medical form. It is responsibility to visit your doctor and get them to the form.

    Correct

    Incorrect

  20. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      TfL private hire drivers to carry details vehicles valid hire and reward insurance policy they are working.

    Correct

    Incorrect

  21. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      There are circumstances TfL allow a vehicle not to display a PHV licence .

    Correct

    Incorrect

  22. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      If you get a complaint made about TfL or the Police, they will and depending on the type of complaint, they may take licensing action or you.

    Correct

    Incorrect

  23. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      If a passenger with the fare or to pay, you should with your operator on what to do.

    Correct

    Incorrect

  24. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      The use of drugs and affects the ability to think or clearly and this can also lead to a person becoming and difficult to predict.

    Correct

    Incorrect

  25. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      Keep any contact to the minimum to give the help your passenger for.

    Correct

    Incorrect

  26. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      You should picking up or dropping off passengers at bus as this can delay busses and may not be allowed some bus stops.

    Correct

    Incorrect

  27. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      Careless or driving is a serious offence with penalties. Do not take the risk, you may your PHV drivers licence.

    Correct

    Incorrect

  28. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      As a PHV driver you are to treat all passengers in a and respectful way without making any about any person’s personal characteristics.

    Correct

    Incorrect

  29. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      Assistance dogs are not always the same as shown in the guideline and may not be a coloured jacket.

    Correct

    Incorrect

  30. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      Criminal exploitation is also known as ‘ lines’. This is when gangs and crime groups use children and young adults to drugs.

    Correct

    Incorrect

  31. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      You do not need your details and can anonymously but the more information you can give the .

    Correct

    Incorrect

  32. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      A knowing information about a person they are with may make a passenger to crime.

    Correct

    Incorrect

  33. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      A sign that a child or person is at risk is when a young person or adult shows of being abused, or neglected.

    Correct

    Incorrect

  34. Question 6 of 36
    6. Question

    Please complete the following passage by selecting a word or phrase from the drop-down menu.

      A PHV can only get an from carrying assistance dogs for reasons.

    Correct

    Incorrect

  35. Question 6 of 36
    6. Question

    Please read the following information carefully and answer the question below:

    Before the London Underground opened, people were very scared about the idea of going into underground trains. Many were afraid of the tunnels full of the smoke, the steam and the noise from the train engines.

    Question: Which one of the following statements is correct?

    Correct

    Incorrect

  36. Question 7 of 36
    7. Question

    Please read the following information carefully and answer the question below:

    Tailgating another vehicle is unsafe and illegal. Many rear-end collisions are caused by drivers following too close to the vehicle in front of them. The rules state that a driver must keep sufficient distance from the vehicle in front in order to stop safely and avoid a collision.

    Question: Which one of the following statements is correct?

    Correct

    Incorrect

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